Furniture Warranty

 UPHOLSTERY & TIMBER:

We warranty our timber and upholstered products to be free of manufacturing defects for a period of 2 YEARS from date of purchase.

Any fabric care is the responsibility of the customer.
Appropriate fabric care labels are attached to the product.

RECYCLED FURNITURE

There is a 5 YEAR warranty on recycled furniture.

CONCRETE

We warranty our concrete products to be free of manufacturing defects for a period of 2 YEARS from date of purchase. Any concrete care is the responsibility of the customer.

Appropriate concrete care instructions are included with the product and available on our website.

FABRICS & FINISHES

Some natural variations occurring in wood, leather or other materials are inherent to
their character, and cannot be avoided. Therefore they are not considered defects.
Furniture by Design does not warrant the colourfastness or matching of colours, grains or textures of such materials.

EXCLUSIONS

The above warranties do not apply to normal wear and tear which is to be expected over the course of ownership. They do not cover damage caused by abuse, accident, misuse, soiling, negligence, tampering and acts of God or terrorism. In no event shall Humble & Grand be responsible for the consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal properties, whether directly or indirectly.

This warranty applies to home usage only. Furniture & does not warranty commercial, office, contract or any other non-residential usage.

Our warranties are only valid to the original purchaser and do not cover any transportation costs.

CARE

Please refer to our website for detailed individual care instructions.

DO NOT use alcohol or spirit based cleaning products as these will deteriorate the surface. Nail polish will wreck your table. Any cleaning products should be silicone free. Do not leave your timber products in direct sunlight for extended periods. This can cause splitting or warping of timber, cracking of polish or discolouration. Coasters etc may leave a ‘shadow’ if left in one position for lengthy periods. Avoid placing your products in the direct path of air conditioners or too close to any heating device. A little commonsense and maintenance will ensure you have many years of trouble free service from the product you have chosen.